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    Empower Your Clients, Grow Your Revenue:

    Don’t let your clients leave millions at the border.

    Partner with Drawback Hero to offer world-class duty drawback services without the operational headache.

    Are International Shipments Eating Into Your Profits?

    As an e-commerce business, high duties and taxes on cross-border exports drain your profit margins, limiting growth opportunities for your e-commerce business..

    Many businesses leave money on the table simply because the duty refund process is too complex or time-consuming.

    Why Customs Brokers Partner with Drawback Hero?

    In a competitive market, brokers are no longer just "entry filers"—you are strategic advisors. However, manual duty drawback is time-consuming and carries high compliance risks.

    Drawback Hero acts as your specialized drawback department. We provide the technology and the licensed expertise, allowing you to offer a high-value service that increases client "stickiness" and creates new revenue streams.

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    Why E-Commerce Brands Choose Drawback Hero

  • Real Savings, Real ProfitsClients have reported up to 15% margin increases on international sales through duty refunds.
  • Hassle-Free ProcessWe handle all compliance, documentation, and claims.
  • Quick Refund TurnaroundNo more waiting months. We fast-track your claims.
  • Real-Time DashboardTrack your refund progress at any time.
  • Expert GuidanceOur team of duty drawback specialists is always on your side.

    • How To Work With Us?

    Option 1 of 2:

    White-Label Partner

    Offer duty drawback as a core part of your brokerage’s service suite.

  • Maintain the Relationship: You remain the primary point of contact.
  • We Do the Heavy Lifting: Our AI-driven platform handles data mapping, claim preparation, and CBP filing.
  • Co-Branded Reporting: Provide your clients with a dashboard that shows their recovery progress under your brand umbrella.
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    Option 2 of 2:

    Referral Partner

    Offer duty drawback as a core part of your brokerage’s service suite.

  • Hassle-Free: We handle 100% of the onboarding, filing, and audit support.
  • Revenue Share: Earn a percentage of every successful refund recovered for the clients you refer.
  • Instant Value: Provide your clients with a massive cash-flow win (often enough to cover your brokerage fees).
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    The Partnership Roadmap

  • Step 1: Strategic DiscoveryMeet with our partnership team to review your client base and identify high-potential "Found Money" opportunities.
  • Step 2: Simple OnboardingWe integrate with your data or your client’s ERP. No messy spreadsheets or Windows 98-era software.
  • Step 3: AI-Powered AnalysisOur engine identifies the maximum recoverable duties (including Section 301/232) that traditional methods miss.
  • Step 4: Expert FilingEvery claim is reviewed for compliance and filed through the ACE portal by our team of specialists.
  • Step 5: Automated RecoveryClients get paid faster, and you get credited for the win.
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    Start Saving on Your Exports!

    Find out how much you are owed in refunds

    Book a Duty Analysis Now

    Broker-Specific Frequently Asked Questions

    How does this benefit my brokerage?

    It makes your services "free" in the eyes of the client. If you recover $500k for a client whose annual brokerage fees are $100k, you have effectively turned your service into a profit center for them.

    Will I lose control of the client relationship?

    Not at all. Under our Partnership Model, we act as your back-office support. You own the relationship; we provide the specialized engine to power it.

    What if my clients are small-to-medium businesses?

    Traditional providers often reject claims under $100,000. Drawback Hero’s automation makes it profitable to file for smaller clients, allowing you to offer value to your entire portfolio, not just the top 1%.

    How do we handle the data transfer?

    We are built for modern trade. We can ingest PDFs, CSVs, or direct API feeds from common ERPs and customs software, minimizing the work for your entry team.
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