Duty Drawback for E-Commerce

Annually, over $3 billion in refundable duties go unclaimed due to complex processes. Many E-comm businesses miss out on reclaiming these funds because of lack of knowledge or time.

Are International Shipments Eating Into Your Profits?

As an e-commerce business, high duties and taxes on cross-border exports drain your profit margins, limiting growth opportunities for your e-commerce business..

Many businesses leave money on the table simply because the duty refund process is too complex or time-consuming.

Are International Shipments Eating Into Your Profits?

As an e-commerce business, high duties and taxes on cross-border exports drain your profit margins, limiting growth opportunities for your e-commerce business..

Many businesses leave money on the table simply because the duty refund process is too complex or time-consuming.

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“Drawback Hero has been a game-changer for our business. We’re had thousands of dollars in refunds every month!”
Sarah Chandler, Founder of HomeStyle Co.

Why E-Commerce Brands Choose Drawback Hero

  • Real Savings, Real ProfitsClients have reported up to 15% margin increases on international sales through duty refunds.
  • Hassle-Free ProcessWe handle all compliance, documentation, and claims.
  • Quick Refund TurnaroundNo more waiting months. We fast-track your claims.
  • Real-Time DashboardTrack your refund progress at any time.
  • Expert GuidanceOur team of duty drawback specialists is always on your side.
  • Why E-Commerce Brands Choose Drawback Hero

  • Real Savings, Real ProfitsClients have reported up to 15% margin increases on international sales through duty refunds.
  • Hassle-Free ProcessWe handle all compliance, documentation, and claims.
  • Quick Refund TurnaroundNo more waiting months. We fast-track your claims.
  • Real-Time DashboardTrack your refund progress at any time.
  • Expert GuidanceOur team of duty drawback specialists is always on your side.
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    Start Saving on Your Exports!

    Find out how much you are owed in refunds

    4 Simple Steps to Unlock Your Refunds

    Our streamlined approach ensures you receive refunds quickly and efficiently.

  • STEP 1: CONSULTATIONWe conduct a thorough review of your import and export activities to identify all potential refund opportunities.
  • STEP 2: DOCUMENTATIONOur experts handle all necessary paperwork and ensure adherence to customs regulations, minimizing your workload.
  • STEP 3: WE SUBMIT YOUR CLAIMWe file your claims accurately and promptly, leveraging our expertise to expedite the process.
  • STEP 4: YOU RECEIVE YOUR REFUNDOnce approved, refunds are deposited directly into your account, providing a boost to your cash flow.
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    Frequently Asked Questions

    Why don’t you require payment upfront?

    We only get paid once you receive your duty refund. This way, there’s no risk to you—if we don’t succeed, you don’t pay.

    How do I know if my business qualifies for duty drawback?

    If your business imports goods into the U.S. or Canada and either exports or destroys those goods (or products made with those goods), you likely qualify. We assess each case individually to determine eligibility.

    What types of goods are eligible for duty drawback?

    Most imported goods are eligible, especially if they’re re-exported, used in manufacturing, or destroyed. Our team can help evaluate your products and determine eligibility.

    How long does it take to get my duty refund?

    The refund process generally takes about 6 to 12 weeks, depending on the complexity of the claim and customs processing times.

    What companies do you work with?

    We work with a range of e-commerce businesses, manufacturers, and distributors who import and export products. If you’re handling cross-border shipments, we can likely help you reclaim duty fees.

    How do you ensure compliance with customs regulations?

    Our team specializes in duty drawback and stays up-to-date with customs regulations to ensure your claims are accurate and compliant.

    Can I claim duty drawbacks on past imports?

    Yes! U.S. and Canada Customs allows businesses to file claims retroactively for imports up to 5 years old. This means you may be able to recover substantial refunds for past transactions.
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