How does this partnership work?
We partner with your 3PL to offer duty drawback services to your clients. We handle the entire refund process—compliance, documentation, and claims—while providing you with resources to introduce the service. Your 3PL can also benefit from revenue-sharing opportunities.
What types of clients qualify for duty refunds?
Clients who import goods into the United States and then export or return those goods internationally may qualify for duty refunds. This includes e-commerce sellers operating on platforms like Amazon, eBay, and Shopify.
Can this service handle multiple marketplaces (Amazon, eBay, Shopify, etc.)?
Yes! Our service is compatible with various marketplaces, including Amazon, eBay, Walmart, and Shopify, ensuring clients can recover duties across all their sales channels.
Do my clients need to manage the paperwork?
No, we handle all the paperwork. Our experts manage compliance with customs regulations and complete all documentation, saving your clients time and effort.
How long does it take for refunds to be approved?
Refund processing times can vary depending on the volume and complexity of claims, but most clients see refunds within 4 to 12 weeks after claim submission.
What are the benefits for my 3PL?
By partnering with Drawback Hero, your 3PL can:Offer a unique value-added service to clients.Improve client retention by solving a critical pain point.Generate a new revenue stream through our partnership.
