Duty Drawback for Importers & Exporters
in the United States

Stop leaving money at the border. If you import goods into the U.S. and later export them or receive returns, you are likely owed a 99% refund on duties paid.

Are International Shipments Eating Into Your Profits?

As an e-commerce business, high duties and taxes on cross-border exports drain your profit margins, limiting growth opportunities for your e-commerce business..

Many businesses leave money on the table simply because the duty refund process is too complex or time-consuming.

Are You Overpaying U.S. Customs?

For DTC brands, marketplace sellers, and global exporters, import duties are often viewed as an unavoidable cost of doing business. But if your products are being re-exported or returned by international customers, those duties are recoverable.

At Drawback Hero, we specialize in helping modern importers navigate the complexities of Unused Merchandise Drawback, ensuring you reclaim the capital needed to scale your brand.

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Why E-Commerce Brands Choose Drawback Hero

Real Savings, Real ProfitsClients have reported up to 15% margin increases on international sales through duty refunds.

Hassle-Free ProcessWe handle all compliance, documentation, and claims.

Quick Refund TurnaroundNo more waiting months. We fast-track your claims.

Real-Time DashboardTrack your refund progress at any time.

Expert GuidanceOur team of duty drawback specialists is always on your side.

Our Process to a getting a 99% Refund

Step 1: Free Strategic Consultation Meet with our experts to discuss your supply chain. We identify which "import-to-export" flows hold the most unclaimed revenue.

Step 2: Data IntegrationWe sync with your shipping and sales data (Shopify, Amazon, ERPs) to automatically identify eligible matches.

Step 3: Eligibility & ComplianceOur specialists verify which goods qualify under current trade laws (including Section 301) to ensure audit-proof claims.

Step 4: Claim FilingDrawback Hero prepares and submits the claims electronically to the CBP.

Step 5: RecoveryYou receive your refund check directly from Customs (minus a 1% statutory fee).

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Why Brands Trust Drawback Hero

1. Maximize Your Section 301 RefundsWith trade tensions and high tariffs, Section 301 duties have eaten into profit margins. Our platform identifies every eligible entry, helping you claw back significant percentages of your landed costs.

2. Automate the Return LoopDo you sell globally? When an international customer returns a product to your U.S. warehouse, you shouldn't be penalized with non-refundable duties. We automate the documentation needed to prove Rejected Merchandise Drawback.

3. Audit-Ready ComplianceFiling for a duty drawback with U.S. Customs and Border Protection (CBP) requires precision. We handle the data mapping and record-keeping, so you stay compliant without the administrative headache.

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Which Drawback is Right for You?

Unused MerchandiseYou import finished goods (like apparel, electronics, or toys) and export them in the same condition to international customers.

Substitution DrawbackYou don't have to trace a specific SKU. As long as the imported and exported goods share the same 8-digit HTS code, you can claim a refund.

Rejected MerchandiseA customer returns a defective or "not as described" product from abroad. You can recover the duties paid on the original import upon its return or destruction.

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Frequently Asked Questions

What is Duty Drawback?

Duty drawback is a U.S. government program that refunds 99% of duties, taxes, and fees paid on imported merchandise that is subsequently exported or destroyed.

Can I claim refunds on Section 301 (China) Tariffs?

Yes. Section 301 duties are eligible for drawback. This is often the largest source of recovery for modern e-commerce and electronics importers.

How far back can I claim?

In most cases, you can file "retroactive" claims for exports going back up to 5 years from the date of importation. We can help you perform a historical look-back to find "found money."

What if my goods are returned by international customers?

If you import goods, pay duty, ship them to an international customer, and they are returned, you may be eligible for a refund under the "Rejected Merchandise" provision.

How long does it take to get my money?

Once we meet and file your initial "Privileges" with the CBP, you can apply for Accelerated Payment, which typically delivers your refund within 4–6 weeks of filing a claim.

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