Unused Merchandise Drawback

Unused Merchandise Drawback is a U.S. Customs and Border Protection (CBP) program under 19 U.S.C. §1313(j)(1) that allows importers to recover up to 99% of import duties, taxes, and fees paid on goods that are exported or destroyed without being used in the United States.

In simple terms, if you imported goods and later decided not to sell or use them domestically, you could get most of your money back. This applies whether the items were returned to your supplier, exported to a different market, or destroyed under CBP supervision.

At Drawback Hero, we specialize in navigating this complex process for you — ensuring every claim is documented, compliant, and maximized for recovery.

Unused Merchandise Drawback Claim Process

The drawback process can seem daunting, but with the right guidance, it’s straightforward.

Here’s how Drawback Hero simplifies it:

Step 1: Identify Eligible Merchandise

We review your import data to find shipments that qualify as “unused.” Eligible goods must:

- Remain in original condition (unopened or unaltered).
- Not be used for manufacturing or production.
- Be exported or destroyed within five years of import.

We also handle substitution drawback cases - where identical or similar goods are exported, even if they’re not the exact items imported.

Step 2: Gather and Verify Documentation

Our compliance team compiles all required documents, including:

- CBP Entry Summaries (Form 7501)
- Drawback claim form (CBP 7551)
- Bills of lading, airway bills, or proof of export
- Commercial invoices and destruction certificates

We use automation tools and direct CBP integration through ACE (Automated Commercial Environment) to prevent data errors.

Step 3: File the Claim with CBP

Once documentation is verified, Drawback Hero submits your claim electronically through ACE. We track your claim status from submission to refund — managing every follow-up with CBP so you don’t have to.

Step 4: Receive Your Refund

Upon approval, CBP refunds up to 99% of duties, taxes, and fees. Clients who qualify for Accelerated Payment programs can receive refunds in as little as two weeks after filing.

Who Qualifies for Unused Merchandise Drawback?

Time limits: Claims must be filed within 5 years from the date of import.

Export proof: Required via official CBP-approved evidence.

Drawback Hero ensures you meet every eligibility condition before filing so no claim is wasted.

The importer of record who paid duties.

A consignee or exporter of the unused merchandise.

A drawback intermediary (acting under power of attorney).

Benefits of Filing for Unused Merchandise Drawback

Many companies overlook this program — leaving millions on the table. Here’s why you shouldn’t:

Immediate cash flow boostDuty refunds can offset import costs and improve margins.

Higher competitiveness: Lower landed costs = better pricing flexibility.

Full compliance:Drawback Hero ensures all filings meet CBP audit standards.

Time savings: We manage all documentation, filing, and follow-up.

Why Drawback Hero?

We follow a rigorous 50-point checklist for every claim to catch overlooked refunds, prevent errors, and maximize the amount you get back.

No Upfront FeeYou pay $0 upfront. We only get paid when we secure your refund, showing our confidence in delivering results.

Paid Directly To YouThe government deposits your refund straight into your bank account—no intermediaries, no delays.

Zero ComplexityWe manage all the paperwork and ensure compliance with customs regulations, including navigating complex tariffs, so you can focus on growing your business.

Unlock Your Hidden ProfitsReclaim refunds on duties paid for returns and international shipments from up to 5 years ago.

Experts Who Deliver ResultsOur team specializes in duty drawbacks, using years of experience to secure the highest refunds quickly and efficiently.

Schedule a Free Consultation

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